Problem solving – have a system!
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More Profit in Less Time – The Wednesday Tip
We can all be too sentimental in our business relationships and that sometimes stops us from facing up to the brutal facts when things are going wrong. Instead of being an emotional human being at times like these, I have found a way to trigger a switch in my brain, which says “implement SUMO”.
SUMO is a way for me to evaluate any problem and establish a course of action, which can range from repair to ignore to delete. And the system is based on the 7 questions in Paul McGee’s book “SUMO – Shut Up, Move On”. In my system there are more than just the 7 basic questions. Think of a business leader who you admire. Is that Branson, or Sugar or Bannatyne? My system has an extra element which says “what would X do in a situation like this” and the particluar X in my mind is a personal contact with a reputation for success.
What do you do when things go wrong? Agonise over it? Waste more time? Or SUMO? Timothy Ferriss reckons that we should concentrate on the 20% of the things that we do that give us 80% of our rewards. Agonising over problems is not one of them. The art of getting things done is to let 10 little bad things happen every week, and just concentrate on the big stuff.
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Posted on 8 Apr 2009 by Proactive Paul