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[10 Sep 2011 | No Comment | ]
He who pays the piper calls the tune!

On Friday 9 Sep 2011 I had a most puzzling experience when I attended an event run by event professionals for event professionals.

There was no internet. Not only had the wifi failed, the location was in a known 3G blackspot. In this day and age most delegates would expect an internet connection at big conferences, expecially at a conference which claimed to be at the cutting edge of technology. if somebody is paying you, then you have an
obligation to give them what they have paid for.
Some people have not yet …

people »

[4 Jul 2009 | No Comment | ]

Lifestyle Saturday
Earlier this week I was talking to my friend Max! He’s a psychologist and a very good one, and I like psychology but I’m an amateur! And the conversation quickly led to one of our favourite subjects, Goal Setting.
Both Max and I are public speakers. I regularly speak about Goal Setting and Max not only speaks about it, he writes about it! His latest book is all about handling money problems well. Watch this video . . .

. . . and sit down and start work on Max Eames …

finance »

[30 Jun 2009 | No Comment | ]

Tuesday Financial Focus
The High Street banks are coming in for more bad press today on account of their reluctance to lend money. Here’s an alternative. It’s called Zopa.

The thing I like about Zopa is that it acts as a route to becoming a business angel, without having to have the resources you’d normally associate with business angels. By investing your money in Zopa you are likely to get a better return than you would from a bank. Having said that, their headline rate of 8.4% relates to last year. I …

finance »

[28 Jun 2009 | No Comment | ]

World Affairs on Sunday
I am reliably informed that David Bowie was unwittingly the originator of the current credit crunch. Or put another way, he is at the root of a monetary policy called Securitisation.
The current economic downfall has now been around long enough for some authors to jump on the bandwagon with books like Chasing Alpha and Fool’s Gold appearing in the shops. From my reading of their reviews, they analyse the symptoms, but not the cause.
After a successful spell in the 1970s David Bowie amassed a collection of albums …

finance »

[23 Jun 2009 | No Comment | ]

Tuesday Financial Focus
Professional speaker and coach Kiki Maurey regularly delivers sessions on improving your business. When I last saw her, she said something like “how easy is it to buy from you”?
I thought that was a great question and then I thought about my own business. Allied to that idea is the way we handle people on the phone; especially that first contact from that new prospect. All of this fits into the model of the “client journey”. Imagine for a moment that you are a client of your own …

marketing »

[16 Jun 2009 | No Comment | ]

Tuesday Financial Focus
Small businesses in the UK tend to make 3 attempts to sell to a particular customer and if they don’t bite, they give up.
Customers in the UK tend to wait until the 7th approach before they are inclined to buy. I have always said that you need to have a policy of 8 touches, whether that’s an e-mail, a phone call, an advert or whatever. If you only try 3 times then you are on a hiding to nothing.
Marketing expert Rod Sloane now tells me that one in …

marketing »

[2 Jun 2009 | No Comment | ]

Tuesday Financial Focus
There are 3 easy to spot buying signals.
I spent a couple of hours this morning with my BNI group, looking at how we can find new business, and how we can look out for referral opportunities for one another. In the course of the discussion we agreed that, before we have any chance of spotting the buying signals for somebody else’s goods or services, we have first to be good at spotting buying signals for our own business.
If you want to know what the 3 obvious signals are, …

finance »

[30 May 2009 | No Comment | ]

Lifestyle Saturday
I have heard it said, though I remember not where, that we can leave nothing behind when we die, other than our glorious monuments to our lives. And if you think back over past centuries, a clear pattern emerges as to who had the most glorious monuments and where the wealth was to be found.
In early history it was the Egyptians. And the monuments they left behind, the pyramids, still stand to this day as testimony to their one time greatness. Then it was the Church, and their collection …

technology »

[26 May 2009 | No Comment | ]

Tuesday Financial Focus
Over the bank holiday weekend I have been working on a new back up process which is being implemented both in the office and at home. It relies on multiple NAS boxes set up with RAID 1 configuration. I had read a great deal about NAS (Network Attached Storage) on various forums and it seems that it either works beautifully or it goes horribly wrong. I have to report that in my case is has gone swimmingly well!
The only thing is, I already have a Lacie 1TB external …

finance »

[19 May 2009 | No Comment | ]

Tuesday Financial Focus
If I say P35, you may want to switch off now, but please keep reading. This is more about efficiency than it is about payroll!
Today is the final deadline for the submission of annual PAYE returns – the form P35 and other connected documents. It’s always been a numbing task, and as it happens only once per year, the OM (Operations Manual) here at Proactive, is a bit light on detail.
Last year, I added a note to the P35 section of the OM telling us to do …